Shipping policy
SHIPPING POLICY
Last updated: July 28, 2026
DIXWAR LLC currently ships orders within the United States.
PROCESSING TIME
Orders are normally processed within 1–3 business days after payment is successfully received.
Orders are not processed or shipped on weekends or federal holidays. Processing times may be longer during product launches, limited-edition releases, holidays, or periods of high order volume.
SHIPPING RATES
Standard shipping costs $6.99 for orders under $100.
Free standard shipping is available for orders of $100 or more, after discounts and before applicable taxes.
Any available expedited shipping options and their costs will be displayed during checkout.
DELIVERY ESTIMATES
Standard shipping normally takes approximately 2–5 business days after the order has been shipped.
Delivery times are estimates and are not guaranteed. Delays may occur because of weather, carrier disruptions, holidays, high shipping volume, or circumstances outside the control of DIXWAR LLC.
ORDER TRACKING
When your order ships, you will receive a shipping confirmation email containing your tracking information.
Tracking information may take up to 48 hours to update after the shipping label is created.
SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address during checkout.
DIXWAR LLC is not responsible for delays, failed deliveries, or lost packages caused by an incorrect or incomplete address provided by the customer.
Please contact us as soon as possible if you notice an address error. We cannot guarantee that an address can be changed after an order has entered fulfillment or has been shipped.
LOST, STOLEN, OR DELAYED PACKAGES
Once an order has been transferred to the shipping carrier, delivery is handled by the carrier.
If the tracking information shows a delay or no movement, please contact the shipping carrier first. You may also contact us through the Contact page at dixwar.com, and we will assist you when reasonably possible.
DIXWAR LLC is not responsible for packages marked as delivered by the carrier that are later reported missing or stolen. Customers should check around the delivery location, contact household members or neighbors, and contact the shipping carrier.
RETURNED PACKAGES
If a package is returned because of an incorrect address, incomplete address, refusal, or unsuccessful delivery attempt, the customer may be responsible for the cost of reshipping the order.
DAMAGED OR INCORRECT ORDERS
Please inspect your order immediately after delivery.
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery and include your order number and clear photographs of the product and packaging.
INTERNATIONAL SHIPPING
International shipping is not currently available.
CONTACT
For shipping questions, please contact us through the Contact page at dixwar.com.
DIXWAR LLC
Florida, United States